How does it work?
Imagine the following: a car is at a car dealership with a question or problem. The car can just stay there because the diagnostic specialist works remotely. For example, it is even possible for a diagnostic specialist in the Netherlands to program, code or diagnose a vehicle in the United States. All the diagnostic specialist needs is his diagnostic equipment and a Jifeline local connected to the internet.
The customer working on the car plugs the Jifeline remote VCI into the vehicle's OBD2 connector. An app then automatically launches, allowing the customer to specify which service needs to be performed.
Specialists on call
Analysis of an error message, learning a towbar or key? Your remote specialist takes over the vehicle with Jifeline Networks technology and ensures that the requested task is carried out. The diagnostic specialist can access vehicles via the OBD2 connection as if he were in the vehicle himself. In complex cases, it is possible to enlist the help of Jifeline Remote Diagnostics' diagnostic specialists. Together, we always find a solution.
Automated services
Discover the unique benefits of Jifeline's automated scripts. This innovative tool allows you to perform various coding tasks, such as spanners and tow bar installations, at lightning speed without the need for a live operator. Our automated scripts not only provide step-by-step instructions for your workshop technician, but also perform essential checks in the background.
It's simple: assign an incoming ticket to our virtual partner 'Automated Functions' and get instant access to these functions. This saves time and increases efficiency in your workshop.
Partner network
Jifeline Networks partners can use Jifeline's advanced hardware and infrastructure to support their customers remotely. The network offers the ability to outsource work to other Jifeline partners who have the necessary diagnostic tools and expertise. This allows companies to expand their service offerings and better serve their customers, leading to growth and success without large investments in new equipment or training.
