Front office assistant

Working at Jifeline Networks

Jifeline is a young, fast-growing company shaking up the international automotive world with a unique, innovative technology that allows diagnostic technicians to remotely access vehicles via the internet. Dealerships and garages are relieved without the vehicle having to leave the workshop. In addition, Jifeline already has more than 100 partners worldwide providing the same service using the Jifeline infrastructure.

The organisation is developing rapidly and to further professionalise it, we are looking for a:

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What will you do?

You will become part of our support team and telephone point of contact for our national and international customers;
You are the proverbial "spider in the web" for your colleagues in the support team;
Management of mailboxes and various other communication channels;
You will record all communication in our ticket and support systems, monitor progress and ensure timely follow-up;
Other supporting administrative work.

At Jifeline, we always think in solutions and not in problems. If you recognise yourself in a customer-focused and solution-oriented approach while not losing sight of our commercial interests, we might be a good match!

What do you bring?

You are communicatively strong and always keep an eye on the customer;
Relevant work experience in a similar position, preferably in a technical related work environment;
Besides an excellent command of the Dutch language, you have a good command of the English language, both oral and written;
Proficiency in German and/or French is a plus;
You are organised and take a structured approach;
You are proficient with common computer programmes;
MBO-4 thinking/working level;
You are preferably available full-time, 32-36 hours is negotiable.

What do we offer you?

A fun working environment with variety and dynamism.
Salary depending on work experience between €2,400 and €3,000 gross per month based on full-time employment of 40 hours per week
A one-year contract with the prospect of permanent employment
24 holiday days for full-time employment
Room for personal input and training opportunities
8% holiday pay
Weekly Friday afternoon drinks and regular company outings